Privacy Policy

Service Solutions, LLC, doing business as Service Solutions AV ("SSAV," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit servicesolutionsav.com (the "Site"), how we use it, and the choices available to you. We do not offer user accounts or logins. This policy covers the information you voluntarily submit through our contact, quote request, and newsletter forms, along with standard site-analytics data.

Information We Collect

When you submit our contact form, request a quote, or sign up for our newsletter, we collect the information you provide, which may include your name, email address, phone number, company name, and details about your event or project. We do not collect payment or financial information through this Site.

If tracking scripts (such as Google Analytics or HubSpot analytics) are enabled on the Site, we may also automatically collect standard technical information such as your IP address, browser type, device type, pages visited, and referring URLs.

How We Use Your Information

We use the information you submit to respond to your inquiries, prepare quotes, deliver the services you request, send the newsletter content you opted into, and improve our Site and services. We do not sell your personal information.

How We Share Your Information

We use HubSpot as our customer relationship management (CRM) and email marketing platform. Information you submit through our forms is stored in HubSpot and processed according to HubSpot's privacy policy. We do not share your information with other third parties except as required to provide our services (e.g. equipment or venue partners directly involved in fulfilling a request you make) or as required by law.

Cookies & Tracking

This Site may use cookies and similar technologies from Google Analytics and HubSpot to understand how visitors use the Site and to measure marketing performance. If you have questions about tracking on a specific page, contact us using the information below.

Your Choices

You may unsubscribe from our newsletter at any time using the unsubscribe link included in every email. To request access to, correction of, or deletion of the personal information we hold about you, contact us using the information below.

Children's Privacy

This Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" above reflects the date of the most recent revision.

Contact Us

Questions about this Privacy Policy or your personal information can be directed to:
Service Solutions, LLC
PO Box 2770, Renton, WA 98056
privacy@servicesolutionsav.com